FAQ

This section contains frequently asked questions from our customers and answers to them.

Question: I did not find the product I need on the site, length, performance!
Answer: The site contains the most popular products, lengths, designs, etc. Most likely, we have the product you need or you can make or order it. Call our managers and leave an order, we will be happy to help you!
 
Question: Do you work with cash on delivery?
Answer: Yes, we are working. But there are nuances. We do not send cash on delivery items made to order (slings, belts, etc.). The possibility of sending cash on delivery for each specific order, we ask you to check with the manager.
 
Question: What are your terms and conditions of delivery, do you have passports and a guarantee for the goods?
Answer: Delivery terms and conditions, warranty and service conditions are presented on the site in the sections delivery and payment, warranty and service.
 
Question: I like everything from you, but I want cheaper.
Answer: Our company constantly monitors price offers in the market and we are confident that we offer the most favorable and honest price for quality products. But at the same time, we try to be flexible and take into account the wishes of each client. If you have a bulk order, you are a large corporate client or you have iron arguments for bargaining - we are ready for a joint search for mutually beneficial solutions.
 
Question: What are the benefits of registering?
Answer: Registration allows you to view the history of your orders and their status. After registration, you will not need to enter data each time for sending the order, the system will remember them and will fill in automatically. And finally, the best part is that registered customers can be given a personal discount on certain types of goods or all products. When you log in using your username and password, the site will display a personal price.
 
Question: Where can I get the contract and your details?
Answer: On our website in the company details section.
 
Question: How to find out the declaration number after shipment?
Answer: After sending the goods, the transport service declaration number will be sent to you on your mobile phone.